Shipping Policy
Shipping and Delivery Information
Processing and Dispatch Times:- Orders placed Monday to Friday before 2 PM AEST will be dispatched on the same day.
- Orders placed after 2 PM AEST will be dispatched the following business day.
- No dispatches are made on Saturdays, Sundays, or public holidays.
- Please allow additional time for delivery of pre-order or out-of-stock items. You will be notified once these items are back in stock and provided with an estimated time of arrival.
- Average shipping times are between 3-7 business days, though delays may occur during peak periods such as Mother’s Day, Christmas, and other holidays.
Shipping Location:
- All orders are dispatched from our Sydney Metro warehouse.
- We offer a flat rate shipping fee of $11.99 Australia-wide.
- Enjoy free delivery on all orders of $150 or above.
- Our delivery partner is Australia Post, ensuring reliable and efficient service.
- Once your order has been dispatched, you can track your shipment via the Shop Pay app.